Refund Policy for online-shoppingcart.com
At [online-shoppingcart.com], we strive to provide high-quality logo design services to our customers. If you are unsatisfied with your logo design order, we offer a refund policy outlined below:
- Refund Eligibility
- Refunds are only available for logo design services that have not been completed or downloaded. Once you have downloaded your logo files, you are not eligible for a refund.
- Refunds are not available for logo design services that have been revised or modified based on your feedback.
- Refunds are not available for logo design services that have been delivered in a timely manner and met our quality standards.
- Refund Process
- To request a refund, you must contact our customer support team within [30] days of receiving your logo design order.
- You must provide a detailed explanation of why you are requesting a refund and any supporting documentation if necessary.
- Our team will review your request and determine if you are eligible for a refund based on our refund policy.
- If your refund request is approved, we will process the refund to the original payment method within [3-7] days.
- Exceptional Circumstances
- In exceptional circumstances, such as technical errors or unsatisfactory service, we may offer a full or partial refund at our discretion.
- If there are any disputes regarding the refund, we will work with you to find a mutually satisfactory solution.
- Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at [info@online-shoppingcart.com]. We are here to help and ensure your satisfaction with our logo design services.